No—but we do think you will be back because you love the wine.

You will receive an order confirmation email. Once the order ships, we will send you tracking details. We ship all orders within one business day, so you should be enjoying your wine in no time.

We ship all orders within one business day from when the order is placed. Our typical time in transit varies between 1-4 days depending on your location.

As soon as your order ships, we will send you an email with tracking and an estimated delivery date.

Right now, we are not able to ship to Alaska, Hawaii, Mississippi, New Jersey, Rhode Island and Utah. We are always adding new states, so sign up for our emails, and we will keep you updated.

In MS, RI and UT, due to state regulations, we're currently unable to ship to you. As you can see at https://freethegrapes.org, direct shipping is prohibited to these states (though you may be able to purchase it elsewhere at varying degrees of legality). If you're interested in shipments in the future, we suggest that you take the opportunity to write to your legislator to request the relaxation of these limitations. The site linked above makes it very easy—simply click on your state! 

We currently ship via Fedex, but in some states, we do ship UPS. We will share tracking details with you as soon as they are available.

Yes. Wine deliveries require someone over 21 with a valid government-issued ID to accept the delivery.

If you are unsure if you will be able to be home to accept the delivery, you can always have your order shipped to a nearby FedEx Hold Location and pick it up at your convenience.

Please reach out to service@swirlwineshop.com, we'd be more than happy to look into it for you.

Your order will be sent back to our warehouse, please reach out to us at service@swirlwineshop.com so we can help coordinate your reshipment.

If you are having trouble with delivery, you can always have order shipped to a nearby FedEx Hold Location.

We will email you tracking information as soon as the order ships, usually within one business day from ordering. You can log into your account here to view all past orders and statuses.

If you can’t find the email or access your account, please reach out to service@swirlwineshop.com.

Not yet! But if you reach out to our customer service team at service@swirlwineshop.com prior to placing your order, we can help!

At checkout, you will be able to enter your promo code or voucher. If you have issues, please reach out to service@swirlwineshop.com, we are more than happy to help!

If for some reason we need to issue a refund, please wait 3-5 business days for it to show up in your account.

We currently accept all major credit cards, ShopPay and ApplePay.

Absolutely. We have a 100% satisfaction guarantee. If you are unhappy for any reason, let us know and we will credit a future order.

We firmly believe that the price of a bottle should never be a barrier to a fantastic experience. Every bottle on our shelves has been carefully selected to meet our high standards of taste and value. If it's not something we'd enjoy ourselves, it doesn't make the cut.

Our wine team sources wine from all over the world by working with vineyards, winemakers and wineries to bring you the best at an affordable price.

At Swirl, we don't just talk the talk; we walk the walk. Our team boasts decades of experience in the wine industry. We've tasted, swirled and savored more wines than we can count, and we're eager to share our expertise with you.

Not right now. Soon you will be able to entirely customize your order.

We have a handful of occasions you can shop here, but if you need assistance, our experienced customer service team can always help customize an order for you. Just email us at service@swirlwineshop.com.

We work with wineries in nine countries.